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📦 Order Help & Support
Contact UsHave questions about your order, tracking, or how to contact us? We’re here to help with fast answers and friendly support.
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🚚 Shipping & Return Policies
Read Policy DetailsHave questions about your order, tracking, or how to contact us? We’re here to help with fast answers and friendly support.
Quick answers about orders and help.
📦 Orders & Customer Support
How can I track my order?
You’ll get a tracking link via email once your order ships.
Can I change my order?
If it hasn’t entered production, yes! Email us ASAP.
Didn’t get a confirmation email?
Check spam or contact us to resend it.
How do I contact support?
Email us at hello@littlejuniper.co — we reply ASAP.
Do you offer gift wrapping?
Yes, it’s free! Add a note at checkout.
Info on delivery and returns.
🚚 Shipping & Returns
How long does shipping take?
2–6 days in Canada, 4–8 days to the U.S.
Is shipping free?
Yes — all Canadian and continental U.S. orders ship free.
What’s your return policy?
Returns accepted within 14 days for non-personalized items.
Can I return a custom item?
Only if it’s damaged or defective, you need to let us know within 3 days of the delivery.
What if my item arrives broken?
Email us photos within 3 days — we’ll fix it fast.
Details about materials and use.
🪵Product & Safety Info
What kind of wood is used?
Poplar or pine — smooth, durable, and kid-safe.
Are the finishes non-toxic?
Yes, 100% child-safe and low VOC.
Is this Montessori-inspired?
Yes — designed for independence and hands-on learning.
Do products come assembled?
No — but assembly is easy, and instruction is provided.
Can I add a name to my product?
Yes! Add custom name at checkout.
