Shipping Policy

We recommend reviewing this page before checkout so you know what to expect after placing your order.

Last updated: March 28, 2025

Shipping overview

Orders are prepared and dispatched from Ontario, Canada. Once your order is on its way, you will receive an email confirmation with tracking.

Processing times

Orders are processed within 1–3 business days after the item is produced. Personalized pieces and orders placed during high-volume periods may take longer to prepare.

Shipping rates

Shipping is free across Canada and the continental United States. Rates for the United Kingdom, Spain, Portugal, and any other available destination are calculated at checkout.

Delivery estimates

Standard delivery is estimated at 5–10 business days after dispatch. International customs processing can add time.

Order tracking

Tracking is emailed when your order ships. Carrier scans may not appear immediately after the label is created.

International shipping

We currently ship to Canada, the continental United States, the United Kingdom, Spain, and Portugal. Customs duties, taxes, or import fees are the recipient’s responsibility.

Address changes

Check your shipping address carefully at checkout. If you need a change, email support@littlejuniper.co before dispatch; changes cannot be guaranteed after processing begins.

Lost or delayed packages

If tracking stops updating or a package appears lost, email support@littlejuniper.co with your order number so we can follow up with the carrier.

Damaged items

Email support@littlejuniper.co within 7 days of delivery with your order number and photos of the item and packaging.

Contact support

Questions about shipping can go to hello@littlejuniper.co. We normally reply within 1–2 business days.

Need help with an order?

Write to us with your order number and we will look into it.

Contact support